Returns

DO YOU ACCEPT SAMPLE ORDERS/DROP SHIPPING SERVICE?
No samples available but drop shipping, yes.

MY PRODUCTS ARRIVED DAMAGED. WHAT DO I DO?
We want you to deliver your items in perfect condition. If they don’t arrive that way, Please contact us directly. We may ask for photos or videos so we can see what happened, but we will sort things out for you.

I MISSED AN ITEM, OR I RECEIVED AN INCORRECT ITEM?
Please contact us immediately and we’ll make refund right away or take credit in your next order.

WHY DOES IT LOOK LIKE MY TOY HAS BEEN OPENED?
Some boxes are soft and we disassemble the products to make sure they won’t be crushed severely
For the toys with batteries, we opened them and test if they are in goods conditions before sending it to you. There is nothing worse than finding your new sex toy doesn’t work.

HOW CAN I PLACE A LARGE / BULK ORDER?
Please contact us for more favorable price.

IF MY ORDER DETAINED BY CUSTOMS, WHO IS RESPONSIBLE FOR IT?
If the shipment is detained by custom because of incorrect or delayed information provided from buyer, you’ll have to take the responsibilities yourself. If it’s because the shipper didn’t